FAQ

I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?

During normal business hours, bring your pet in immediately. Call us right before you leave or while you’re on your way to help us prepare for the situation.

If your pet gets sick outside our normal hours, take your pet immediately to the London Veterinary Emergency Clinic at 41 Adelaide Street North (corner of Adelaide Street and Nelson Street – 1 set of lights south of Hamilton Road). Please call the emergency clinic right before you leave or while you’re on your way to help them prepare for the situation. 519-432-7341.

Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We can send proof of vaccination to your pet’s kennel. Just let us know the fax number.

I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?

Don’t panic, but call us right away. If it’s outside our normal business hours, please contact the London Veterinary Emergency Clinic 519-432-7341. If your pet is not showing any adverse symptoms, you can also call the ASPCA Animal Poison Control Center at 888-426-4435. You may be charged a consultation fee.

Does Whitehills Animal Hospital have a Facebook page, YouTube channel, or can we follow you on Twitter?

Visit us on Facebook at: https://www.facebook.com/whitehillsah/